Service

Shipping policy

Clear costs, realistic times – delivery within Austria only.

Shipping at a glance

Destination: Austria only
Cost: €6.90 per order, free from €250.00
Total time: approx. 3–6 business days (processing + delivery)

Delivery area

We deliver exclusively to addresses in Austria. Orders with a delivery address outside Austria are rejected at checkout.

Shipping costs

Shipping within Austria: €6.90 per order
Free shipping for orders of €250.00 or more

All shipping costs are shown in full in the cart and before you complete your order. All prices in euros including statutory VAT.

Processing and delivery time

Processing time: 1–2 business days after receipt of payment.
Delivery: approx. 2–4 business days after handover to the carrier.

These are estimates, not guaranteed delivery dates. Public holidays and peak periods may delay delivery.

Carrier

Carrier: [VERSANDDIENSTLEISTER / CARRIER]

Whether tracking is available depends on the shipping service used and will be stated in the dispatch confirmation.

Packaging

Single cards are shipped in a sleeve and toploader or slab protector, sealed products in a sturdy, padded shipping box.

Damage or loss in transit

For consumers, the risk only passes to you once the parcel has been delivered. If a parcel arrives visibly damaged, please note this with the carrier if possible and contact us with photos. If a parcel is lost or arrives damaged, we will send a replacement where available or refund you in full.